Refund policy

Refunds, Exchanges, and Returns

At Jolie Den, each piece is created with care and intention. As a small business, we are currently unable to accommodate returns or exchanges. All sales are final.

Please double-check your order details before completing your purchase. If you receive an item that is damaged or incorrect, don’t hesitate to reach out to us at joliedenco@gmail.com within 5 days of delivery, and we’ll do our best to make it right.

Thank you for supporting our growing brand — we’re so grateful to have you as part of the Jolie Den community.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.